jili96 Privacy Policy — Your Data, Handled with Care

When you register for a jili96 account, we collect personal details such as your full name, date of birth, email address, and mobile number so we can verify your identity and manage your account securely. During the verification process, we may also request a government-issued ID or other supporting documents as required by applicable regulations in the Philippines. When you make deposits or withdrawals, we collect transaction data including payment method details, amounts, and timestamps — this information is used solely for processing your transactions and meeting our financial compliance obligations. We also collect technical data automatically when you use our platform, such as your device type, operating system, browser version, IP address, and session activity logs, which help us maintain platform security and improve your experience. If you contact our support team, we retain records of those communications to help resolve your queries and improve our service quality. All information collected is limited to what is necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for identity verification and regulatory compliance.

Your personal information is used primarily to operate and maintain your jili96 account, process your transactions in Philippine pesos, and deliver the sports betting, bingo, and casino-style gaming services you have signed up for. We use your data to verify your identity and age in compliance with Philippine gaming regulations, ensuring that our platform remains a safe and lawful environment for all players. Transaction records and account activity logs are used for fraud detection, anti-money laundering checks, and responsible gaming monitoring — these are legal obligations we take seriously as a licensed platform operating in the Philippines. We may use your contact details to send you important account notifications, security alerts, and updates about changes to our services or policies; we do not send unsolicited marketing messages without your consent. Technical and usage data helps us identify and fix platform issues, optimise performance across different mobile devices, and improve the overall experience for players across the Philippines. We do not use your personal data to make automated decisions that produce significant legal effects on you without human review, and we do not build profiles for sale to advertisers or data brokers.

jili96 does not sell, rent, or trade your personal information to any third party for commercial purposes — your data is not a product. We share information only with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, and all such partners are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances, we may be required by law or by a competent authority in the Philippines to disclose personal information — for example, in response to a court order, regulatory investigation, or law enforcement request — and we will comply with such obligations while notifying you where legally permitted to do so. If jili96 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, but only under the same privacy protections described in this policy. We do not share your data with other gaming platforms, marketing networks, or social media companies. Any third-party service provider we engage is assessed for data security standards before being granted access to any player information.

We retain your personal information for as long as your jili96 account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, as required by anti-money laundering regulations applicable to gaming operators in the Philippines. Account activity logs and support communications are kept for a shorter period unless they are relevant to an ongoing investigation, dispute, or legal proceeding. Once the applicable retention period has expired and there is no legal basis for continued storage, your personal data is securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, we will begin the data retention countdown from the date of closure, and you will be notified of the expected deletion timeline. You may contact our support team through the help centre inside your account if you have specific questions about how long particular categories of your data are held.

As a player using jili96 in the Philippines, you have the right to access the personal information we hold about you, request corrections to any inaccurate or incomplete data, and ask us to delete data that is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. You may also request that we restrict the processing of your data in certain circumstances — for example, while a dispute about its accuracy is being resolved — and we will honour such requests promptly. If you have provided consent for any specific use of your data, such as receiving promotional communications, you may withdraw that consent at any time through your account settings without affecting the lawfulness of processing that occurred before withdrawal. You have the right to receive a copy of your personal data in a structured, commonly used format if you wish to transfer it, and to object to processing that is based on our legitimate interests where your individual circumstances warrant it. To exercise any of these rights, please use the help centre inside your jili96 account or visit our FAQ page for guidance on how to submit a request. We aim to respond to all data rights requests within 30 days, and we will keep you informed if additional time is needed.

jili96 uses cookies and similar technologies to keep you logged in securely, remember your preferences, and ensure the platform functions correctly across your devices. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting core functionality such as account access and transaction processing. We also use analytics cookies to understand how players navigate the platform — this data is aggregated and anonymised, and is used only to improve the user experience and platform performance. You can manage your cookie preferences through your browser settings at any time; most browsers allow you to block or delete cookies, though doing so may affect certain features of the jili96 platform. We do not use third-party advertising cookies or tracking pixels that share your behaviour with external ad networks. If you continue to use the platform after being informed about our cookie practices, we take this as your acceptance of essential cookies required for the service to function.

We apply industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Your account is protected by password authentication, and we strongly recommend enabling any additional security features available in your account settings to further safeguard your access. All data transmitted between your device and the jili96 platform is encrypted using secure protocols, and sensitive information such as payment details is handled in accordance with applicable security standards for financial data. Our systems are monitored continuously for suspicious activity, and any detected security incidents are investigated and addressed promptly by our technical team. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential. If you suspect that your account has been compromised, please contact our support team immediately through the help centre inside your account.